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My terms and conditions

Gelbe Blumen
Gelbe Blumen

Right of withdrawal

Right of Withdrawal

Note: Consumers are those natural persons who conclude a legal transaction in the sense and for purposes that can predominantly neither be attributed to their commercial nor their self-employed professional activity. To put it simply: private individuals who want to continue their education privately and not for professional purposes (hobby courses that I no longer offer).

Right of withdrawal

You have the right to withdraw from the contract you have concluded with me within fourteen days without giving a reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.

In order to carry out your revocation in a legally correct manner, it is sufficient to send me a written and clear declaration by e-mail or post, unfortunately a fax is not possible. For this you can use the enclosed form or choose another one. Another option is to fill out this form, copy it and send it to me via my contact form. However, I assume no liability in this way. If the cancellation period has expired, you can cancel within six weeks after the first half year (6 months), after that every three months. After your revocation, the full course fee is due as agreed (in one or more installments).


Exception to the right of withdrawal

The right of withdrawal expires in the case of a contract for the delivery of digital content that is not on a physical data carrier as soon as performance of the contract has started, after the consumer has expressly consented to the entrepreneur starting to perform the contract before the end of the cooling-off period (checkbox at order) and has thus confirmed his knowledge that he loses his right of withdrawal through his consent at the beginning of the execution of the contract. A refund of the course fee is therefore excluded. The right of cancellation does not apply to contracts that were requested within the cancellation period and whose contract (contract performance) I have executed prematurely by sending the documents. --->  § 312g Abs. 2 BGB  und   § 356 Abs. 4 BGB

Consequences of revocation

If you revoke the contract concluded between you and the ZAN, you will be immediately removed from the contract and no longer have access to the online campus. Your access will remain blocked until you book a course again. I reserve the right to refuse your contract/your booking without giving reasons.
You are obliged to return the goods sent to you by post properly and in good condition to ZAN. You bear the costs for shipping. This applies to all goods that I have sent to you by post (not online). Online products are excluded from revocation.
The refund of your course fee will only be refunded to us after receipt of the complete and intact goods. If there are problems with the goods you have returned (broken, partially missing...), I reserve the right to deduct the damage incurred in a proportionate amount from the fee you have paid before issuing a refund. The goods must be returned within 14 days. I am not responsible for items lost in the mail.
The course fee will be refunded to you within 14 days of receipt of the goods/cancellation using the same payment method as you used. 

Cancellation form (you can also use another one):

To the Center and Academy for Nature Education
Nicole Koepke
7th cooperative street
19294 New Kaliss - Raddenfort

or to the following email address:

I/we (*) hereby revoke the contract concluded by me/us (*)

regarding the purchase of the following goods (*)/the provision of the following service (*)



Ordered on (*) ____________ / received on (*) __________________

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only if notification is on paper)


(*) Delete where not applicable

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